...Our BIG news!
We are VERY excited to announce that after several years in the pipeline, Townsend Veterinary Clinic has been awarded the prestigious "Hospital of Excellence" accreditation! There are only 13 other such practices in New South Wales, and only 56 in Australia. We are the only accredited practice between Melbourne and Canberra.
The ASAV Hospital Accreditation Scheme recognises companion animal practices that achieve the highest levels of quality health care and practice management in innovative, state-of-the-art hospital facilities. This title recognises that we meet the highest standards of diagnostics, surgery, laboratory services and nursing for the animals in our care. Accredited hospitals set a benchmark to inspire other small animal practitioners when assessing their own facilities and standards.
This accreditation is difficult to achieve, involving review of medical records and all policies and procedures, as well as a very detailed inspection and interview process. Our success reflects the commitment of all the staff to the clinic, our clients and our patients.
With this accreditation in place, you can be assured that your pet is receiving the highest quality of veterinary care available. We remain proudly privately owned, and are now even more passionate about what we bring to the community. We are looking forward to the official awards ceremony in Darwin in August (pending travel restrictions!). Time to celebrate!
ABOUT US | Townsend vet Clinic Albury Wodonga
Our Clinic
Accredited Veterinary Hospital of Excellence 2020
The Australian Small Animal Veterinarians Group Accredited Veterinary Hospital Scheme
ISFM GOLD Cat Friendly Clinic 2020
International Society of Feline Medicine & International Cat Care
Winner of Outstanding New Business 2019
Albury/Wodonga Business Awards
Winner of Start Up Superstar 2019
Murray-Riverina Regional Business Awards
Winner of Start Up Superstar 2019
New South Wales State Business Awards
Established in December 2017, Townsend Veterinary Clinic is a locally owned/non-corporate, award-winning animal hospital, with a full range of services and support to look after the health and well-being of all pets on the border.
We are conveniently located on Townsend Street in South Albury, just a stone's throw from Dean Street and close to the Lincoln Causeway for easy access from Wodonga.
The clinic is well-equipped with an in-house laboratory, full X-ray and ultrasound facilities, ultramodern surgical theatre, and advanced monitoring equipment.
We are committed to providing the highest standards of care, and you can always rely on us to recommend what is best for your pet.
Our Team
The Townsend Veterinary Clinic team is small and close-knit, and continuity of care is our priority. The practice is owned by Veterinarian Dr. Shelley Wiltshire.
Our vets are highly experienced and all have a love of constant learning and professional development. Our nurses are compassionate and caring with a love for providing excellent patient care. We are a group of dedicated professionals with the common goal of making pets happy and healthy.
We treat each animal as an individual, formulating a health plan with your full involvement. With our country approachability, you will feel comfortable and well-informed. We are looking forward to welcoming you into our local practice.
Our Philosophy
- We are teachers and problem solvers
- We utilise the strength of the team - we combine our heads and hearts to help your companion
- We have the welfare of the animal at the forefront of our minds
- We are addicted to learning and keep pace with the ever-changing field of veterinary science
- We are community-minded
Our brand-new, purpose-built cat hospital on the second level of our hospital has officially been awarded the highest recognition of GOLD level, as based on International Society of Feline Medicine and International Cat Care's recommendation for cat well-being within a veterinary clinic.
