Dr. Shelley (Director)



Bachelor of Veterinary Science BVSc (Honours) MANZCVS (Emergency and Critical Care)

Registered Veterinary Surgeon & Director 


Shelley is excited to be living and working in her husbands’ home town of Albury, moving here after years of experience in country Victoria, Canberra and Melbourne. After graduating from the University of Melbourne, Shelley worked with all creatures great and small in central Victoria at a country practice. A desire to use her skills in a voluntary role lead Shelley to the tropics, where she treated all kinds of animals on Rarotonga, in the Cook Islands. She has also worked in a very busy veterinary hospital in Canberra, where her passion for emergency medicine began to develop. 


Following further study through the University of Sydney, Shelley moved to Melbourne to work in a 24-hour specialist referral hospital, where she worked in the intensive care unit. Here she met nurse Kim, and has now joined forces with her to bring the best of veterinary care to Albury/Wodonga. Having additional formal qualifications in emergency and critical care, Shelley finds using these skills to save the lives of animals with severe illness or injury to be one of the most rewarding aspects of her job. 


Prior to moving to the border, Shelley worked as a locum vet at various practices including gaining the full outback experience in Broken Hill. She has also worked at a large shelter in Melbourne (RSPCA Burwood East), and is a strong advocate for pet adoption and fostering. She has two rescue dogs (a Kelpie cross and a Jack Russell cross), and has fostered a one-eyed cat and two cheeky guinea pigs. 


Dr. Shelley enjoys supporting and sharing knowledge with other veterinarians, and is an official mentor for veterinarians who are sitting examinations to become members of the Australian and New Zealand College of Veterinary Scientists, as well as being an official mentor for the Australian Veterinary Association New Graduate Mentor Program. She is currently completing a Graduate Certificate in Small Animal Abdominal Ultrasound through the University of Melbourne. In her limited spare time, she enjoys exploring nearby towns, floating down the Murray in summer, and playing volleyball. 

Nurse Kim (Director)



Bachelor of Animal Science BAnimSc Certificate IV in Veterinary Nursing

Qualified Veterinary Nurse & Director 


Kim grew up in Albury, and moved to Melbourne to study Animal Science at the University of Melbourne. Through this Bachelor degree, Kim fell in love with Veterinary Nursing. 


Over the last ten years Kim has worked at a number of practices, including specialist and emergency hospitals, undertaking further study in Emergency and Critical Care nursing. Recently Kim has gone on to study pet rehabilitation, aiming to decrease recovery times after surgery. 


Kim has two young daughters, Kit and Genie, and is very excited to be back in Albury/Wodonga with the rest of her family. She enjoys being involved with the community through this amazing new veterinary clinic as one of the Directors.

Practice Manager Tom



Bachelor of Aerospace Engineering

Bachelor of Business Management 

Practice Manager 

Dr. Shelley's husband, Tom is our friendly practice manager. Tom is a qualified aerospace engineer, with a degree in business management as well, but a love for animals and a desire to move back to his hometown of Albury has lead him into this role as practice manager at Townsend Veterinary Clinic.

Kim and Shelley think Tom is perfect for this role because he has a love for organisation and spreadsheets! In his spare time, Tom watches or plays as much sport as humanly possible (he currently plays soccer and volleyball) and is a regular at Bunnings.


Dr. Jenna


BVSc BVetBiol Grad Cert (Small Animal ECC) 

Registered Veterinary Surgeon 


Originally from South Western Sydney, Jenna grew up with a passion for all animals and was involved in the breeding, showing and judging of Angora goats in high school. She moved to Wagga Wagga to study Veterinary Science and graduated, with Honours from Charles Sturt University. After graduation, Jenna worked for a large and busy small animal clinic in Sydney’s South West. She has spent the last two years working exclusively in the emergency medicine context for the local Animal Emergency Centre.


Jenna is looking forward to delving into all forms of small animal practice. She has particular interests in anaesthesia, internal medicine, and emergency medicine and holds an additional qualification in emergency and critical care medicine (University of Melbourne). She has been involved in anaesthetic research, consulting for human surgical and trauma training and veterinary anaesthesia consultancy in the local area as well as presenting a seminar on pain management for emergency patients held at River Country Animal Emergency Centre.


Being the owner of two active Border Collies (Piper and Tetris), Jenna also participates in a variety of dog sports including agility, competitive obedience, rally obedience and scent work. From here she has also developed an interest in canine sports medicine and physiotherapy as well as dog training. Outside of work, her husband (a veterinary anaesthetist), pets and interests keep her very busy. She is an avid amateur musician and clarinettist and is involved in playing orchestral, wind symphony and solo classical works.

Dr. Emma


BVSc (Merit) BSc CVA (IVAS)

Registered Veterinary Surgeon & Qualified Veterinary Acupuncturist

Dr Emma graduated from the University of Sydney (with merit) as a post-graduate student. She has spent time working with a variety of small furry, and large hooved animals, in rural South Australia, Sydney and Singapore. 

Dr Emma loves all aspects of veterinary medicine, with particular emphasis on dermatology, feline medicine, neurology and geriatric medicine. An interest in soft tissue injuries prompted her to pursue international qualifications as a Certified Veterinary Acupuncturist (International Veterinary Acupuncture Society) in 2012. 

At home, both human and furry children keep her busy including three humans, two cats, one dog, two budgies and a horse

Nurse Ellie


Certificate IV in Veterinary Nursing

Qualified Veterinary Nurse & Surgical Director


A love for animals and a desire to make a difference drew Ellie into the veterinary world, and she began studying in Wagga Wagga in 2010. She commenced her Veterinary Nursing career there at a busy clinic a few years later. Being a mixed practice, she was exposed to a vast assortment of small and large animals, and loved the variety of animals that would come through the clinic doors. 


Ellie made the move to the border in 2015 where she continued veterinary nursing in a general practice. Here she continued to develop her love for surgical theatre nursing and client interaction. Ellie has also been working at an Animal Emergency Centre to ensure she maintains and enhances her skills in the fast-paced field of emergency and critical care. 


In her spare time, Ellie likes to take her Jack Russells, Ned & Tilly, on adventures. She also loves exploring the region's great food and wine.


Dr. Chloe



Bachelor of Veterinary Science BVSc (Syd)

Associate Veterinary Surgeon


*Chloe has moved to Newcastle to be with her ever-expanding family, however she still works for Townsend Veterinary Clinic offering a remote veterinary behaviour service. You will still see her smiling face at the clinic several times a year when she returns to cover for our vets when they are on leave. 


Chloe has been immersed in the veterinary world for almost half her life and loves working together with clients to make their pets as happy and healthy as they can possibly be! Her first job was at her local clinic in Sydney, where she persuaded the boss to let her help out around the clinic after school and on weekends. Years later, she eagerly accepted a scholarship position to study Veterinary Science at Sydney University. Chloe graduated with flying colours, spending her final year working in rural practices in Gippsland, Tasmania and central NSW. In between semesters, Chloe always sought out more adventures, including a five week placement working with elephants and street dogs in Northern Thailand, two weeks trapping Tassie devils to collect samples for facial tumour research, and a regular volunteering position in the Behavioural Studies Unit at Taronga Zoo. 


For the last couple of years, Chloe has been working in clinics across Melbourne, but she has long awaited the greener pastures of country living! Chloe considers herself a genuine all-rounder, with interests in all areas of general practice - including medicine, surgery, dentistry, behaviour, emergency and critical care, dermatology, avian and exotic medicine (particularly backyard chickens), ophthalmology and physiotherapy/rehabilitation. She is passionate about continuing education and has attended conferences and workshops covering a number of topics, most notably in behaviour and dentistry. 


Chloe likes to keep active outside of work, either going for a run, a cycle or throw of the frisbee. In her down time, she loves spending time with her goofy rescued greyhound named Patrick and curling up on the couch with a good book and a glass of wine.

Nurse Sarah



Certificate IV in Veterinary Nursing 

Qualified Veterinary Nurse 


Sarah has lived in Albury her whole life and started her vet nursing career in 2011 here on the border. Having grown up around many animals at home and at school she always knew a career working with animals was what she was going to do when she was older. 


Sarah has worked in small animal clinics in the past and has an extra soft spot for our 'extra special' brachycephalic (squished faced) patients just like her little Pug 'Dave'. At her previous practices she has had a keen interest and involvement in orthopaedic and soft tissue surgeries but loves all aspects of nursing. 

She enjoys improving the welfare and well-being of animals as well as building friendly relationships with owners. One of her favourite parts of her job is the reactions of owners upon reunion with their fur babies when they pick them up from hospital, whether that be a short or long stay at the clinic.


At home with her husband, Ben, they have a daughter Eloise, Dave the Pug, Henry the Border Collie as well as two very cheeky rescue cats, Regi and Audrey who all keep her very busy when she isn't at work. She loves to spend time in her gardens, walking, cooking and spending time with her family in her spare time.

Nurse Rachel


Certificate IV in Veterinary Nursing 

Qualified Veterinary Nurse

Rachel grew up in a small town in Victoria called Cockatoo in the Dandenong ranges. She has always had a passion for animals, having many pets as a child, including dogs, cats, rabbits and even a blue tongue lizard.

Rachel started her veterinary nursing career at Monbulk Vet Surgery, where she stayed for seven years. Her husband Paul works for the army, and as Rachel has also worked in Townsville and Brisbane. 

Rachel has cared for plenty of wildlife since she began her career, ranging from baby possums to baby birds. She has a very special interest in animal behaviour, exotic animals, wildlife and orthopaedic surgery. 

Rachel's hobbies include caring for her beautiful little boy Fynn, going on long bush walks, reading, going to the beach, getting fit at the gym, swimming, and catching up with family and friends mainly based in Melbourne. 

Rachel's pets include Pip the pug, Leo the Burmese who was rescued, and two cheeky/ naughty birds: Opi a Pineapple conure and Boo a Green cheek conure.